Infotel’s internal AI platform, designed to support everyday activities
Infotelia is Infotel’s Artificial Intelligence platform, made available to employees across the Group.
From a single environment, it provides access to several AI models and, progressively, to internal knowledge resources and specialised agents designed to meet the needs of different business functions.
The platform makes AI easier to use in everyday work while maintaining control over data, access, models and usage.
Florent Rudolf’s perspective
“With Infotelia, we want to make AI available to all employees in a simple, secure environment adapted to their roles.
The platform provides access to several models and will progressively integrate agents for recruitment, sales, software development and internal functions.
It is an important step in the Group’s AI transformation, but also a practical experience that we can share with our clients.”
A single platform for AI use cases
Infotelia provides a single interface for accessing AI use cases authorised within the Group.
Employees can access the models, agents and resources they need for their work from the same environment, without multiplying tools or user accounts.
This common entry point also makes it easier to manage access, monitor usage and develop the platform over time.
A single platform for AI use cases
Infotelia provides a single interface for accessing AI use cases authorised within the Group.
Employees can access the models, agents and resources they need for their work from the same environment, without multiplying tools or user accounts.
This common entry point also makes it easier to manage access, monitor usage and develop the platform over time.
The best of AI models in one place
Needs vary depending on the role, project and task at hand.
Infotelia provides access to several AI models, allowing users to select the one best suited to each situation.
New models and versions can be evaluated before being made available to users. The platform can therefore evolve alongside available technologies while remaining within the Group’s security and governance framework.
The best of AI models in one place
Needs vary depending on the role, project and task at hand.
Infotelia provides access to several AI models, allowing users to select the one best suited to each situation.
New models and versions can be evaluated before being made available to users. The platform can therefore evolve alongside available technologies while remaining within the Group’s security and governance framework.
AI agents tailored to different business needs
Infotelia integrates agents designed to address specific needs.
They can assist teams with searching for and analysing information, preparing content, identifying skills, software development, as well as certain HR, administrative and management activities.
These agents are designed with the relevant teams, tested on real use cases and then improved based on user feedback.
The objective is to provide practical support in everyday work while ensuring that employees remain responsible for decisions and generated content.
AI agents tailored to different business needs
Infotelia integrates agents designed to address specific needs.
They can assist teams with searching for and analysing information, preparing content, identifying skills, software development, as well as certain HR, administrative and management activities.
These agents are designed with the relevant teams, tested on real use cases and then improved based on user feedback.
The objective is to provide practical support in everyday work while ensuring that employees remain responsible for decisions and generated content.
Controlled access to internal knowledge
The platform can be connected to the Group’s internal resources, including knowledge bases, document repositories and business content.Employees can therefore find useful information more easily without leaving Infotelia.
Existing access rights remain in place. Each user can only access information they are authorised to view.
Controlled access to internal knowledge
The platform can be connected to the Group’s internal resources, including knowledge bases, document repositories and business content.Employees can therefore find useful information more easily without leaving Infotelia.
Existing access rights remain in place. Each user can only access information they are authorised to view.
A secure and governed environment
Infotelia operates within the Group’s security and governance framework.
Access management, information confidentiality, model selection, traceability and usage monitoring are built into the platform.
Agents are assessed before being made available, involving business teams, security, legal, data protection and platform owners.
Employees remain responsible for the information they enter, the results generated and how those results are used.
A secure and governed environment
Infotelia operates within the Group’s security and governance framework.
Access management, information confidentiality, model selection, traceability and usage monitoring are built into the platform.
Agents are assessed before being made available, involving business teams, security, legal, data protection and platform owners.
Employees remain responsible for the information they enter, the results generated and how those results are used.
A platform designed to evolve sustainably with business needs
Infotelia is managed as a service in its own right.
Monitoring usage, user satisfaction, costs and benefits helps identify the use cases that deliver real value and enables the platform to evolve over time.
It is therefore designed to progressively integrate new models, agents, knowledge sources and features, notably through the work carried out by the AI Innovation and Industrialisation Centre.
A platform designed to evolve sustainably with business needs
Infotelia is managed as a service in its own right.
Monitoring usage, user satisfaction, costs and benefits helps identify the use cases that deliver real value and enables the platform to evolve over time.
It is therefore designed to progressively integrate new models, agents, knowledge sources and features, notably through the work carried out by the AI Innovation and Industrialisation Centre.
Practical experience that strengthens our ability to support clients and deliver value
With Infotelia, Infotel works directly on many of the same issues faced by its clients: model selection, architecture, security, governance, connection to internal data, agent design, team adoption and usage monitoring.
This experience enables us to support organisations looking to launch their own AI platform, enhance an existing solution or improve the way AI usage is managed.
Infotelia remains Infotel’s internal platform. The lessons learned from designing and operating it directly inform the support we provide to our clients.
It is part of a broader ecosystem: the AI Innovation and Industrialisation Centre designs and tests new use cases, the AI Software Factory integrates them into delivery processes where relevant, and IAS provides clients with specialised agents in SaaS mode.
This approach helps take a use case from initial experimentation through to operational deployment.
Practical experience that strengthens our ability to support clients and deliver value
With Infotelia, Infotel works directly on many of the same issues faced by its clients: model selection, architecture, security, governance, connection to internal data, agent design, team adoption and usage monitoring.
This experience enables us to support organisations looking to launch their own AI platform, enhance an existing solution or improve the way AI usage is managed.
Infotelia remains Infotel’s internal platform. The lessons learned from designing and operating it directly inform the support we provide to our clients.
It is part of a broader ecosystem: the AI Innovation and Industrialisation Centre designs and tests new use cases, the AI Software Factory integrates them into delivery processes where relevant, and IAS provides clients with specialised agents in SaaS mode.
This approach helps take a use case from initial experimentation through to operational deployment.
Let’s discuss your AI platform
Let’s discuss your AI ambitions and the opportunities offered by an AI platform. Infotel can share its practical experience and help you accelerate and secure the development and evolution of your AI platform.
Let’s discuss your AI platform
Let’s discuss your AI ambitions and the opportunities offered by an AI platform. Infotel can share its practical experience and help you accelerate and secure the development and evolution of your AI platform.
Infotel, là où vous êtes
