INNOVATION & AI

Transforming information systems through Artificial Intelligence

For more than 45 years, Infotel has supported large organisations in the design, operation and modernisation of their information systems.

Today, we are integrating Artificial Intelligence into our offerings, solutions and delivery models to improve RUN performance, accelerate modernisation, support the evolution of business use cases and transform both IT and business activities.

« The AI transformation programme now concerns the entire Group: our offerings, software solutions, service centres, internal tools and team skills. We are moving forward progressively, starting from concrete use cases and projects already underway with our clients.»

Florent Rudolf
Strategy & Innovation Director
Head of the AI Transformation Programme

 
AI Vision & Offerings
Putting AI to work on concrete business challenges  
Infotel supports its clients from the identification of use cases through to the integration and industrialisation of solutions.
Our approach combines business knowledge, information systems expertise and mastery of AI technologies.

Discover

  • Our vision for AI-driven transformation
  • AI for Business and AI for IT
  • End-to-End AI projects
  • Augmented development and service centres
AI Software Factory
Transforming production and delivery models  
The AI Software Factory combines agents, accelerators and workflows to evolve software development, maintenance, testing and information system modernisation activities.

Key capabilities

  • Augmented development
  • Application understanding and documentation
  • Test generation
  • Migration and modernisation
  • Agent and workflow orchestration
Infotelia  
Infotel’s internal AI platform
Infotelia provides employees with access to several AI models and specialised agents within a secure environment.
This practical experience also enables Infotel to support clients in deploying, evolving and optimising their own AI platforms.  

Initial use cases

  • Recruitment
  • Sales and pre-sales
  • Coding and software development
  • Support for internal activities
IAS – Infotel Augmented Solutions
Specialised AI agents available in SaaS mode
IAS brings together agents designed to accelerate the understanding, transformation and operation of information systems. 

Our agents

  • Scribe – Application understanding and documentation
  • Nomad – Migration and transformation
  • Phoenix – Legacy application modernisation
  • Hermès – Testing and validation
  • Reg+ – Regulatory analysis
AI Campus & Training  
Developing the skills of tomorrow   
Infotel offers programmes adapted to technical, functional and managerial profiles to facilitate AI adoption and its integration into professional practices.

Our programmes

  • AI awareness
  • AI for Project Managers and Business Analysts
  • Augmented Developer
  • AI Architect and AI solutions
  • LMS programmes and expert communities
AI Innovation and Industrialisation Centre 
Design, experiment and industrialise   
This national centre brings together experts, architects, developers and consultants to explore developments in AI, test new use cases and prepare their integration into the Group’s offerings and delivery models.

Its missions

  • Monitor developments in AI models, tools and technologies
  • Test new versions of LLMs
  • Design prototypes, demonstrators and accelerators
  • Develop agents integrated into Infotelia
  • Prepare the industrialisation of the most relevant use cases
Client Cases & References   
Concrete projects in demanding environments   
Infotel supports major organisations in banking, insurance, energy, industry, transport and the public sector in their AI transformation projects.

Examples of projects

  • Augmented development
  • Application modernisation
  • Business AI agent
  • Secure AI platforms
  • Augmented service centres
Responsible AI  
Controlled, secure and sustainable AI  
Infotel integrates security, compliance, governance and human oversight requirements from the design stage of AI platforms, agents and projects.

Our commitments

  • AI Act and regulatory compliance
  • Data protection and GDPR
  • Security and digital sovereignty
  • Human oversight
  • Responsible digital practices