Infotel, là où vous êtes
Providing Long-Term Performance and Optimisation.
Our goal is to provide a high-performing, reliable and optimised IT system that supports your digital transformation over the long term. Organisations face challenges involving performance, cost control and specialist skills. They need flexible, scalable engagement models that maintain high quality and personal attention.
At Infotel, we design and manage large-scale, dedicated solutions tailored to your specific challenges.
We focus on delivering results through three distinct engagement models.
Resource Management (Service Centre Model)
This structured model enables you to delegate human resources management for a programme while you keep full operational control.
Infotel manages the specific skills required for the programme.
Our teams handle the monitoring of training, replacements and resource sharing.
This model simplifies administration when compared to standard technical assistance.
We focus on change management and continuous improvement throughout the process.
Governance and metrics are tailored to meet both the programme needs and your expectations.
The model allows for rapid implementation to meet urgent requirements.
Operational Management (Service Centre Model)
This model focuses on performance and service continuity by placing operational management within a defined scope under Infotel.
Infotel handles full operational management of the project.
Our teams manage training, workload fluctuations, substitutions and resource pooling.
We take responsibility for all workload planning and scheduling.
The model covers corrective, preventive and evolutionary maintenance.
We provide clear processes for reimbursement and service reversibility.
Our approach includes change management and continuous improvement.
Governance and metrics are tailored to the system and your specific expectations.
Fixed-Price Project Management
This turnkey model allows you to delegate the complete management of a project with clear commitments regarding budget and schedule.
We provide support throughout the entire process from development and acceptance testing to maintenance.
Our teams handle the development of comprehensive tools, technical migrations and overhauls of existing systems.
We offer proactive input on technical, scheduling and organisational decision-making.
Technical or functional experts remain involved throughout the entire project lifecycle.
Why Infotel?
We offer recognised expertise in managed services and large-scale deployment.
Our teams provide managed, dedicated solutions tailored to your specific needs.
We establish clear governance that focuses on delivering measurable results.
Our company maintains a strong commitment to quality and skills development.